1. Information We Collect

When you browse Sports Fan Kit, place an order, contact us, or otherwise interact with our website, we may collect information that is necessary to provide our services and operate our store.

This information may include:

• Your name and contact information.
• Billing and shipping information.
• Order details, including products purchased and delivery information.
• Information you provide when contacting our customer support team.
• Account information if you choose to create an account.
• Information relating to personalised products, such as selected names or numbers, when applicable.
• Technical information about your device, browser, and interaction with our website.
• Cookie and similar technology information used to support website functionality and improve the shopping experience.

2. How We Use Your Information

Information collected through Sports Fan Kit may be used for purposes including:

• Processing and fulfilling your orders.
• Arranging delivery and providing order-related updates.
• Responding to questions, requests, returns, exchanges, and customer service enquiries.
• Managing customer accounts where applicable.
• Processing personalised jersey requests.
• Improving website functionality, product presentation, and the overall shopping experience.
• Understanding website usage and performance.
• Detecting, preventing, or investigating potentially fraudulent or abusive activity.
• Maintaining the security and proper operation of our website.
• Complying with applicable legal, regulatory, or administrative requirements.

We do not use your personal information for purposes unrelated to the operation of our services unless such use is permitted or required under applicable law or otherwise communicated to you.

3. Order and Payment Information

When you place an order, certain information is required to process the transaction and arrange delivery. This may include your name, email address, shipping address, billing details, order information, and other information required by the payment or ecommerce systems used to complete your purchase.

Payment transactions may be processed through third-party payment providers. Sports Fan Kit does not need to store your complete payment card details when those details are handled directly by the relevant payment provider.

Payment providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy information provided by the payment method you choose.

4. Information Shared With Service Providers

To operate Sports Fan Kit and fulfil your orders, we may need to share relevant information with service providers that assist us with specific business functions.

Depending on the service involved, these providers may support:

• Payment processing.
• Order fulfilment and processing.
• Shipping and delivery.
• Website hosting and ecommerce infrastructure.
• Website analytics and performance measurement.
• Customer service and communications.
• Fraud prevention and website security.

Information shared with these providers should be limited to what is reasonably necessary for them to perform the relevant service.

5. Cookies and Similar Technologies

Sports Fan Kit may use cookies and similar technologies to help the website function properly, remember certain preferences, understand website usage, and improve the overall browsing experience.

Cookies may help us understand which pages are visited, how visitors interact with the website, and whether certain website features are working as intended.

Depending on your browser and applicable settings, you may be able to control or restrict cookies. Disabling certain cookies may affect the availability or functionality of some website features.

6. Website Analytics

We may use analytics technologies to understand general website traffic, visitor behaviour, page performance, and shopping patterns.

Analytics information helps us improve website navigation, product discovery, page performance, and the overall Sports Fan Kit experience.

Analytics providers may process information according to their own terms and privacy policies.

7. Communications

If you contact Sports Fan Kit, we may retain the information contained in your message and our response so that we can properly handle your request and provide customer support.

We may use your email address to send necessary order-related communications, such as order confirmations, shipping updates, delivery information, return-related communication, or responses to enquiries.

Where marketing communications are offered, you may have the option to unsubscribe or adjust your communication preferences where applicable.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain transaction and customer service records, resolve disputes, prevent fraud, meet operational requirements, or comply with applicable legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on where you live and the laws that apply to you, you may have certain rights concerning your personal information.

These may include the ability to request information about personal data we hold about you, request correction of inaccurate information, request deletion where applicable, or raise questions about how your information is handled.

Some requests may be subject to legal, security, or operational limitations. We may also need to verify your identity before completing certain requests.

11. Children's Privacy

Sports Fan Kit is intended for general consumers and is not specifically directed toward children. We do not knowingly seek to collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection should not have occurred, please contact us so that we can review the matter.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social platforms, delivery services, or other external services.

These third-party services operate independently and may have their own privacy policies, terms, and data practices. Sports Fan Kit is not responsible for the privacy practices of websites or services that we do not operate.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. International Data Processing

Because Sports Fan Kit serves customers in different countries, information may be processed, stored, or accessed in locations outside the country where you live.

Where applicable, we take reasonable steps to handle personal information in accordance with relevant legal requirements and the purposes described in this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date where appropriate.

We encourage you to review this page periodically so that you remain informed about how Sports Fan Kit handles personal information.

15. Contact Us About Privacy

If you have questions about this Privacy Policy, want to ask about the information we hold, or need help with a privacy-related request, please contact Sports Fan Kit.